{"id":616,"date":"2026-04-23T16:42:10","date_gmt":"2026-04-23T16:42:10","guid":{"rendered":"https:\/\/www.posadoble.eu\/en\/?p=616"},"modified":"2026-04-23T19:18:44","modified_gmt":"2026-04-23T19:18:44","slug":"troubleshooting-ticketprinters","status":"publish","type":"post","link":"https:\/\/www.posadoble.eu\/en\/2026\/04\/23\/troubleshooting-ticketprinters\/","title":{"rendered":"Troubleshooting ticketprinters (ESC\/POS driver)"},"content":{"rendered":"\n<p>Posadoble supports a direct connection to Epson ESC\/POS ticket printers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does it support other ticketprinters than Epson?<\/h2>\n\n\n\n<p>Yes, when they support the ESC\/POS command set.<br>No, when they don&#8217;t support the ESC\/POS.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4 ways to connect<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Network<\/strong><br>Usable on Windows and Linux webserver environments.<br>The driver talks directly to a printer via the network.<br><br><em>Needs setting:<\/em>\n<ul class=\"wp-block-list\">\n<li>Hostname<\/li>\n\n\n\n<li>Port<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>SMB protocol<\/strong><br>This is usable on Linux and Windows webserver environments.<br>On Linux, you might need to install &#8220;smbclient&#8221;. On debian use &#8220;sudo apt install smbclient&#8221; to install.<br><br><em>Note: spaces in printer names are not allowed. Rename the printer in your OS to contain no spaces.<\/em><br><br><em>Needs setting:<\/em>\n<ul class=\"wp-block-list\">\n<li>Hostname<\/li>\n\n\n\n<li>Printername (without spaces)<\/li>\n\n\n\n<li>Username (optional)<\/li>\n\n\n\n<li>Password (optional)<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Local windows printer<\/strong> <br>This only works on when a printer is installed on the Windows computer where the webserver runs on.<br><br><em>Note: spaces in printer names are not allowed. Rename the printer in your OS to contain no spaces.<\/em><br><br><em>Needs setting:<\/em>\n<ul class=\"wp-block-list\">\n<li>Printername (without spaces)<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Local CUPS printer<\/strong><br>This only works on when a printer is installed on the Unix\/Linux computer where the webserver runs on.<br>You might have trouble finding a driver for your printer for Linux, and the workaround is a little bit of a hacky solution.<br>Therefore we do not recommend this method.<br><br>From tests we learned that the exact OS printer driver doesn&#8217;t matter that much.<br>As long as you select one (even if it&#8217;s the wrong one) it will work, because the OS driver is bypassed: we only send ESC\/POS commands to the printer connection.<br>You might have to go through the web administration tool of CUPS to get it working (both KDE and Gnome do not allow the printer to be added).<br>We got it working where the webserver was installed on Ubuntu Linux (using the CUPS driver) and the printer was shared over the network on a Windows 11 computer.<br>We selected a random printer driver to make it work.<br><br><em>Note: spaces in printer names are not allowed. Rename the printer in your OS to contain no spaces.<\/em><br><br><em>Needs setting:<\/em>\n<ul class=\"wp-block-list\">\n<li>Printername (without spaces)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">NT_STATUS_BAD_NETWORK_NAME<\/h2>\n\n\n\n<p>The SMB setting of the driver can give this error.<br>The name of the printer is probably incorrect, or the host name is incorrect<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">NT_STATUS_LOGON_FAILURE<\/h2>\n\n\n\n<p>The SMB setting of the driver can give this error.<br>Username or password (or both) is incorrect.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Posadoble supports a direct connection to Epson ESC\/POS ticket printers. Does it support other ticketprinters than Epson? Yes, when they support the ESC\/POS command set.No, when they don&#8217;t support the ESC\/POS. 4 ways to connect NT_STATUS_BAD_NETWORK_NAME The SMB setting of the driver can give this error.The name of the printer is probably incorrect, or the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-616","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/posts\/616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/comments?post=616"}],"version-history":[{"count":23,"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/posts\/616\/revisions"}],"predecessor-version":[{"id":653,"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/posts\/616\/revisions\/653"}],"wp:attachment":[{"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/media?parent=616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/categories?post=616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.posadoble.eu\/en\/wp-json\/wp\/v2\/tags?post=616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}